Free shipping
Shipping is free on every order, in every country we deliver to.
Delivery times
Estimated delivery times, in business days:
- United States: 5–8 business days
- United Kingdom: 5–8 business days
- France: 6–10 business days
- New Zealand: 6–10 business days
- Canada: 7–9 business days
- Australia: 7–12 business days
These are estimates. Delays can happen during busy periods or because of the carrier or customs.
Tracking
Every order is shipped with tracking. You receive your tracking number by email once your order ships. You can also follow it on our Track your order page.
Address
Please check your shipping address before you pay. If you need to change it, email us as soon as possible at support@getlumidog.com.
Contact
LumiDog, 60 Rue François Ier, 75008 Paris, France
Email: support@getlumidog.com